All bid deadlines are 11:59pm Pacific Time the date of the bid deadline listed unless otherwise noted.
Answer:
Other than the IFCB and 470 there are no additional documents at this time. If additional documents are added, they will be available via this IFCB (https://www.crwconsulting.com/rfp/rpf.php?id=MTI1OQ==).
Answer:
1) Please clarify on what you\'re looking do to for failover? Are you planning on reusing your existing PBX? Or are you in the process of replacing it?
We have additional call paths in case the PRI channels are used up for incoming or outgoing calls.
2) Are the 152 POTS lines in addition to the 5 PRI\'S you\'re seeking?
YES
3) Are you open to a SIP delivery method for these voice services?
We are currently SIP to the internet and PRI handoff to the PBX
4) Are you open to a Hosted PBX environment?
No, We have a Avaya CM6 in house.
5) Please clarify the #18. Is it a quantity for cable, ds1, and e911? or does the 18 imply that you need this at 18 different locations?
15 locations but 3 sites have 2 devices.
6) Can you please specify the term length as well?
3yr
Answer:
1) What make/model PBX is currently onsite? Which sites currently use an on premise PBX and which use POTS service for voice? Are any of the locations serviced by a Hosted PBX?
Avaya CM6, ALL, NO.
2) Will the District consider a solution for a Hosted PBX?
No, We have an internal Avaya system.
3) Are 152 Voice Lines all POTS lines? How many are used for Fax? How many are used for alarm lines?
These are mostly alarm/fire and backup. No fax lines we have internal Fax server.
4) Are there 321 Phones onsite? If not, how many phones and what are the make and model? How many phones are at each school?
Not sure why the number of phones would matter. We have roughly 1,500 Avaya phones
5) Please clarify if there are 15 or 18 entities, and please send the address list.
15 sites you can get address info from www.paps.net under the schools tab. 3 sites have 2 devices to equal 18 devices.
6) What addresses are the 5 PRIs located?
We have a SIP trunk over the internet and a PRI handoff to the Avaya PBX
7) Does the district currently have a WAN to interconnect the schools for Voice services? Who is the carrier and what are the speeds?
We have dark fiber connecting all buildings
8) Does the District use SIP trunks?
Yes, all call go out over SIP.
Answer:
POTS
Answer:
1) There was a listing of the required equipment provided in the document, but no mention of service to go along with. For the (5 PRI ports; 152 voice lines (FXS handsets); 18 cable 16/3 for failover; 18 DS1 failover for voice; 18 e911 services; 500 DID lines) are you expecting the equipment raw in the box, or do you need assistance/installation/local maintenance along with the equipment itself?
We are not requesting any equipment, we are only requesting the local/long distance services listed. We are happy with our current phone system.
2) Where are the exact location or locations that this phone system will be set up? Will it be spread around a single facility, or across multiple facilities in different locations? Where are these locations?
We are not requesting a new phone system. We are requesting only the service listed on this IFCB. Our current Avaya phone system is located at 300 eagle avenue and the buildings are connected via 1gb dark fiber links. You can find the location at www.paps.net under schools.
3)The RFP mentioned 152 voice lines with FXS handsets. Are there any specific phones models you have in mind? There are many different models available some cheaper then others with different features. What exactly is important in this context? Price or additional features? Any additional info on this would be appreciated.
We are not looking for phone equipment. These lines are used for e911 and are connected directly to our gateways so there is no need for additional phones
3) Building on the last question, what phone features are required on the desired headsets? In addition for the stated desire for e911, what about things such as call forwarding, call routing, transfer/redial, caller/reciever call ID, centralized voicemail to email, centralized call detail reporting, and 4 digit dialing between all connected endpoints? Can you provide a list of the required features/services beyond e911 that are required?
All of these features are handled by the internal phone system and won’t be part of this bid. We are looking for service only.
4) Are there any current phone numbers that you wish to retain with the new system?
We need all current numbers (did’s) ported over. Again this is not a new system service only.
5) What are the terms and conditions for equipment shipping charges? (EX Freight on Board Destination FOB)
Please include any shipping cost as part of your bid.
6) To lower cost, would a fully hosted system that provides the same number of voice lines, handsets, service, fail-over, and up-time reliability be considered? By this I mean SIP connected phones that route calls from a hosted PBX system through the public switched telephone network (PSTN). This would potentially eliminate much of the on premise required equipment and would simply require the handsets themselves and would still provide 99.999% levels of up-time reliability and desired voice resiliency levels.
No, we have a fully integrated on premise phone system and don’t want to replace that hardware.
8.) The RFP mentioned that all contracts awarded will be contingent upon E-rate funding and final board approval. When is it estimated that this will occur, and is there any other information on the RFP timeline you can provide beyond the question, and bid deadline\'s of respectfully 3/2/16 and 3/9/16?
We can’t predict when USAC will fund the application, but we are hopeful that it will be before 7/1/2016.
9) What format would you prefer submitted bids to be uploaded in? Most other Voice RFP\'s we have submitted include specific formats, or attached forms to be filled out to ensure all required information is provided. Should we address all the bullet points at (https://www.crwconsulting.com/rfp/rpf.php?id=MTI1OQ==) in line item fashion with an attached quote, or is there something else you prefer? Thank you for your answers, we are very interested in providing service for the Perth Amboy School District and want to make sure we can do everything in our power to earn your business. Best, Jacob Kleitman
You may submit your standard quote as long as you are quoting the requested services.
Answer:
The HS has 3 campuses. If you go under High School you will see a 9th Grade Academy tab. Under there you will see the South and East.
Answer:
Yes, we have avaya gateways in each building and the T1’s will act as overflow capacity when our incoming or outgoing trunks are being used to capacity.