All bid deadlines are 11:59pm Pacific Time the date of the bid deadline listed unless otherwise noted.

school Community ISD
IFCB Posted : Nov 10, 2016
Bid Deadline : Thursday, Dec 8, 2016

Questions Due By : Thursday, Dec 1, 2016
Applicant Address : Nevada, TX 75173
IFCB ID : 170049910

IFCB Requirements :
·         All Questions and Bids must be submitted using the on-line IFCB system. If for some reason the system is down before the respective deadline, please email your bid to info@crwconsulting.com or fax it to 918.445.0049. Bids or questions submitted in this fashion will be disqualified if the on-line system is active at the time of submission.
 
·         Bidder must agree to participate in USF Program (AKA “E-rate”) for the corresponding funding year.
 
·         Bids must identify all fees and charges (including installation charges, if applicable) that will be assessed to the Applicant to procure the services or equipment included in your bid.
 
·         Please include the correct Service Provider Identification Number (SPIN) on your bid.
 
·         By submitting a bid, bidder certifies that the bidder does have a valid (non-red light status) SPIN for the E-rate program at the time of submission. Should the Applicant discover that the bidder is on red light status, or if the FCC classifies the bidder as on red-light status before work is performed and invoices are paid, the contract will be null and void and the applicant will have no payment obligations to the bidder.
 
·         Bidder is expected to provide the lowest corresponding price per E-rate rules.  See http://www.usac.org/sl/service-providers/step02/lowest-corresponding-price.aspx for details.
 
·         Contracts must not prohibit SPIN changes.
 
·         Bidder must agree to provide the Applicant the choice of discount methods (SPI or BEAR).
 
·         Bidder will be automatically disqualified if the District determines that the bidding company has offered any employee of the District any individual gift of more than $20 or gifts totaling more than $50 within a 12 month period.
 
·         All contracts awarded will be contingent upon E-rate funding and final board approval.  The applicant may choose to do all or part of the project upon funding notification.
 
·         All contracts awarded under this IFCB bidding process may be voluntarily renewed by the applicant, upon written notice to the provider, for five consecutive one year terms. Please include this language in your final contract.
 
·         All applicable fees, surcharges, and taxes must be identified on the bid. E-rate rules require the applicants to evaluate the price of eligible goods and services that will be listed on the 471 application during the competitive bidding process. Fees and surcharges that apply but are not listed on the bid will be the responsibility of the bidding company, should their bid be awarded.
 
·         E-rate rules require applicants to evaluate the cost of eligible goods and services, and to cost-allocate out the amount for ineligible services from their funding request. If your company will be bidding VOIP phone service, please identify the amount to be cost-allocated out for the ineligible features such as voicemail, conference bridge, DID lines, caller ID, or other bundled ineligible services.  

Services and Equipment Requested :
 Hosted VOIP – Approx. 25 lines/225 users/extensions.  E-rate rules require applicants to evaluate the cost of eligible goods and services, and to cost-allocate out the amount for ineligible services from their funding request. If your company will be bidding local phone service, please identify the amount to be cost-allocated out for the ineligible services - DID lines, voice mail, caller ID, inside wire maintenance, 900 call blocking, or other bundled ineligible services.

Questions Received with Applicant Answers   ( Ask Questions? )




1. Will you need vendor to provide a separate internet feed for Hosted VoIP? 2. Can you provide a breakdown of telephone types desired (classroom, office, administrative, reception)? 3. can you provide a list of features you need/want for the solution? 4. Is there any peripheral equipment that needs to integrate to the Hosted VoIP (like intercom systems, analog stations, fax machines)? Thank you!

Answer:
 1. No. We will use our existing internet feed which is currently 500 mbps for the entire district

2. We would need 3 types (and depending on models maybe even 2). One for the front desk/receptions. One for the admin offices, one for classroom and general use. The one for the front desk and admin might be combined at times.

3. What do you mean exactly by features? Such as voice to email? Faxing converters for our copiers so we can fax? Transfer? Common/virtual conference rooms? Please let me know and I can expand

4. Our copier machines must be able to fax. Those are the only ones at this time. Intercom and other systems use their own system and do not tie to the Voip.

1. How many physical locations are being served? 2. What is the existing internet connectivity between these facilities? Thank you.

Answer:
 1. We have 4 schools. 

One of those schools (MS) houses the Central Administration and other offices. 

One of those schools (HS) houses the Ag Shop and the Maintenance and Transportation Facilities. In the future we will have another building (Ag Barn) connected to the HS.

One of those schools (HS) also connects to the Athletics Complex.

 

2. Between MS and the HS and 1 of the Elementary is fiber. From the MS to the remote elementary is microwave. The Maintenance Building is microwave at this time as well from the HS.

Is it necessary for an interested bidder to provide a separate internet connection for the VoIP services to run over, or can it be delivered over the already existing internet connection?

Answer:
 No, we do not need an additional internet connection. We will be using our existing one of 500 mbps

1. How many DIDs and TFNs will be ported to the new service provider? 2. Can you please provide site name, address and number of users at each site which will be serviced? 3. How are these sites currently interconnected? a. is site inter-connectivity achieved via VPN over internet, private circuit or MPLS? b. What bandwidth is allocated for WAN circuits? c. Does WAN and LAN support QoS/CoS?

Answer:
 1. We have currently 24 direct dials to be ported at this time. There are no plans to expand at this moment.

2. I assume you are requesting a break down by schools, which I don't have at this moment. But we have 4 schools (CHS, Middle, and 2 elementary schools, Central Admin is attached to Middle, Athletics building is connected to the CHS, then Maintenance and Transportation are in the same building together) and a couple of auxiliary areas. I can put together a list of users by site if needed.

3. Our remote elementary schools is currently connected via a microwave tower directly to our central administration. Our Maintenance and Transportation is also connected via microwave directly to the CHS. CHS, Athletics, MS, and the other elementary are fiber

Our total internet bandwidth is 500 mbps.

It should support QoS

1. Can you please provide a breakdown of quantity of types of phones needed? 2. How many fax lines need to be supported? 3. How many telephone numbers do you wish to port? 4. How many telephone numbers do you wish to publish? 5. How many DIDs would you like to have? 6. How many 911 reporting addresses do you need (one for each building)? 7. Do you need gigabit pass-throughs for the telephones, or for admin phones different than standard user phones? 7. Beyond the telephone service and telephone sets, are there any particular things you would like/need with the service - such as PSTN integration/failover, intercom integration, softphones for web users, SIP clients for smartphones, conference bridge, voicemail to email, etc.? Thank you.

Answer:
 1. 3 types, but depending it would be reduced to 2 (classroom/general use and admin/front desks)

2. 7 and those will be using our copiers

3. We only have our main number and then DIDs to a total of 24

4. All 24

5. 24

6. Yes, which to include Bus Barn, Admin, and Athletics as separate entities at this time

7. Yes to all, if not possible at least 100 mpbs

8. Yes, at least voice mail to email, private conference rooms, etc. 

Please make sure you list the ineligible cots (DIDs, all call features) separately, they are not E-rate eligible and will have to be backed out of the 471.

1. How many DIDs and TFNs will be ported to the new service provider? 2. Please provide site name, address and number of users at each site which will be serviced. 3. How are the sites currently interconnected? a. Is site interconnectivity achieved via VPN over internet, Private Circuit or MPLS? b. What bandwidth is allocated for WAN circuits? c. Does WAN and LAN support QoS/CoS?

Answer:
 1. We have currently 24 direct dials to be ported at this time. There are no plans to expand at this moment.

2. I assume you are requesting a break down by schools, which I don't have at this moment. But we have 4 schools (CHS, Middle, and 2 elementary schools, Central Admin is attached to Middle, Athletics building is connected to the CHS, then Maintenance and Transportation are in the same building together) and a couple of auxiliary areas. I can put together a list of users by site if needed.

3. Our remote elementary schools is currently connected via a microwave tower directly to our central administration. Our Maintenance and Transportation is also connected via microwave directly to the CHS. CHS, Athletics, MS, and the other elementary are fiber

Our total internet bandwidth is 500 mbps.

It should support QoS

The answer regarding published telephone numbers stated you want 24 (all channels) published. Am I correct in reading that you want 24 numbers published in the telephone directory for Community ISD? Please provide an exact quantity of how many admin phones, reception phones, and classroom phones you need. Thank you.

Answer:
 I am not sure whether I follow your question, so let me expand here and let me know otherwise:  

Our main number is 972-843-8400 and from there we currently have 24 direct lines for various schools/offices and fax numbers. The fax numbers are 10 (leaving 14 direct lines for schools/offices) in total and those are both hardware and virtual, meaning we have a device attached to our copiers to convert from analog to voip as well as sending/receiving from our email system. Those are items we want to maintain with any given solution. 

We would like to keep, if at all possible, the current fleet of units so we don't incur in further expenses. Is that possible?  

214 regular units (this also include some spares we have allocated with an extension and other units that are duplicate extensions)

13 front desk phones

20 admin phones

1. We can port (keep with the new service) your 24 existing numbers. How many of the 24 ported numbers do you want published in the phone book? Typically this is one main number at each school, not all 24 of your DIDs. 2. If you are wanting to keep your existing telephone units to reuse with the new hosted service, we need you to provide telephone unit names and part numbers to be used with the new service. This will be used to help ensure compatibility. 3. Also, are all of these existing units IP telephones, and if not, how many are analog? Thank you for your time!

Answer:
 1.We would like to publish the 4 schools, central admin, transportation and maintenance, and athletics since those are the main numbers people dial. All others would be direct lines (I mean the admin/offices numbers).

 

2. Classroom units are Polycom SoundPoint IP 331, fax adaptors Cisco SPA 3102 and SPA112, admin offices Polycom VVX 500, front offices/desks Polycom SoundPointIP 550.

 

3. Yes, all of them are IP including the devices used with the copiers to fax.

Can you please amend your 470 to reflect 257 users? Original filing was for 225, however 10 fax machines, 214 basic, 13 front desk, and 20 admin is 257 users. We want to ensure you are getting what you need! Thank you.

Answer:
 Once posted the 470 cannot be modified.